Field Engineer

Position posted: May 23 2011

The Field Engineer applies Digital Sandbox software in direct support of customer projects.  This position requires strong technical skills combined with a professional customer-friendly personality.  Working cooperatively with the Client Services and Product Engineering teams, the Field Engineer is expected to implement, use, extend, and improve Digital Sandbox software products to help meet customer needs. 

Specific Responsibilities:

  • Understands every aspect of Digital Sandbox software products, from their requirements and design to development and deployment
  • Understands our customers, both existing and potential, including their capabilities, challenges, and needs
  • Works directly with our customers, often on-site, to implement Digital Sandbox products and services
  • Integrates Digital Sandbox software products with external systems and data sources
  • Identifies new opportunities to apply Digital Sandbox software products in our customer environments, including additional system and data integrations, new features, and tailored outputs
  • Provides demonstrations and training of Digital Sandbox software products and prototypes

Required Qualifications:

Education & Experience:
  • 2-5 years experience working on client-facing software projects
  • Bachelor’s Degree or higher with major in a computer science, engineering, or related field of study
  • Experience with web development, database development/management, and enterprise application integration
  • Experience with the following programming languages and technologies: ASP.NET, C#, JavaScript, SQL
  • Ability to acquire and maintain a U.S. Security Clearance
Skills:

Leadership:

  • Accepts responsibility/accountability for assigned tasks
  • Breaks problems into manageable pieces and follows an organized approach to resolve them
  • Plans tasks to create deliverables and effectively execute that plan with little direction from supervisor
  • Develops contingency plans and is ready with backup options when needed
  • Works effectively in fast-paced, team-oriented, rapidly changing environment
  • Promptly recognizes emerging problems, identifies potential solutions, and seeks help from others when necessary
  • Delivers high-quality results on time
  • Shows willingness and ability to increase contribution and level of responsibility and proactively seek to do so
  • Maintains poise, maturity, humility, professional conduct, presence, and appearance
  • Establishes and maintains effective and cooperative working relationships with peers, management, and clients
  • Accepts and acts on feedback
  • All written communications are professional, accurate, complete, succinct, and grammatically correct
  • External emails are courteous, logically organized, and tailored for the audience
  • Listens effectively (i.e., take notes, clarify questions up-front, and seek to understand before being understood)
  • Proactively provides input and presenst ideas in a considered and articulate manner
  • Knowledge of and experience with database structure and design
  • Proficiency in MS Office Suite (including Word, PowerPoint, Excel and Outlook)
  • Effective professional communication skills (oral and written) with all levels of employees and clients
  • Willingness to travel and work on-site at customer locations as needed

Desired Qualifications (preferred, but not required):

  • Experience with the following is a plus: SSRS reports, mobile development (e.g. Apple iOS and Objective C, Android and JAVA), GIS technologies (e.g. ESRI, Google Earth), SharePoint
  • Experience with public safety agencies and/or State and local government a plus
  • Prior experience with any of the following industries is a plus: management consulting, homeland security, emergency management (e.g., fire, EMS, law enforcement)

For More Information:

For more information about this position please email .(JavaScript must be enabled to view this email address) To submit a resume for consideration please click here.  Please reference Job Code 310-FE1 in any correspondence.  Due to the abundance of resumes and inquiries received, no calls please.